Financial Operations Delivery Manager

Altum Consulting are supporting a global media brand to recruit a Financial Operations Delivery Manager for a global Media brand based in Amsterdam. This role requires proven team management and team growth experience, exposure to owning shared service centre (SSC) relationship and experience delivering consistent operational and finance process improvement in a growth environment.

Responsibilities:

Team Leadership:

• Build, develop, and lead a high-performing team of Financial Operations Analysts.
• Coach and mentor team members, including those in offshore locations.
• Foster a collaborative and supportive team environment.
• Oversee the transition of processes to a Shared Service Centre, ensuring smooth operations and adherence to service level agreements.
• Foster a positive culture of feedback, inclusive working, and supportive team structures.

Core Process Management:

• Oversee the execution of core financial processes such as billing and payments.
• Manage corrections, queries, and requests from internal and external stakeholders.
• Maintain accurate and up-to-date financial records.
• Collaborate with the Shared Service Centre to ensure performance and alignment, introduce goal setting and KPI's where necessary.

Process Improvement:

• Continuously identify and implement process improvements for greater efficiency and effectiveness.
• Support the development and implementation of new billing processes ensuring they're tailored to business and client specific needs.

Stakeholder Management:

• Build and maintain strong relationships with key internal and external stakeholders.
• Ensure clear communication and alignment on financial processes and objectives.

Audit Support:

• Support internal and external audits.
• Maintain comprehensive records to support audit requirements.

Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Master's degree or professional certifications (e.g., CPA, CMA) are a plus.
• Minimum 7 years of experience in operations, preferably within the media or advertising industry.
• Minimum 3 years of experience leading teams.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Proficiency in financial software and tools, with advanced Excel skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Growth mindset with a drive for professional development.

Please reach out to George Brown on the attached details to discuss this role further.