Field Service Manager

Overview

As FieldService Manager for our Grid Connections (GC) and Transformer businesses, you will be dealing with all of our products for up to 400 kV. You will be able to recruit, train, lead and develop a multi-disciplined team that is focused on delivering safe, effective, and productive services to our customers. You will be focused on providing technical advice to customers including commissioning, installing, and testing of products.

Location - Remote with travel across the UK, Scotland and Ireland

Please note we are unable to provide visa support for this position

How you'll make an impact

• Managing day-to-day operations for Service team and projects, ensuring delivery on time and within budget.
• Ensure safe working practices are utilised in the course of maximising outputs and productivity levels; ensure teams are competent, authorised and equipped.
• Championing safety and compliance with HSQE policies and procedures.
• Integrate into our health and safety culture and support risk assessments, method statements and test plans.
• Analyse business performance to ensure ongoing delivery of outputs are completed within unit and authorised prime costs, to required quality standards and within required timescales, identifying opportunities for future improvement.
• Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimising discretionary spend and ensuring proactive control of costs.
• Respond appropriately to Customer Complaints, taking ownership and resolving as appropriate.
• Provide technical support to our operation and project management teams.

Your background

• Extensive experience as Field Service Manager working with switchgears and transformers
• Previous experience in the installation and commissioning of key elements of the substation project including:
• Control & Protection system
• Installation, Commissioning and Maintenance
• Be knowledgeable on international standards and best practice in relation to construction, commissioning and field service
• Working knowledge on environmental legislation, applicable standards and specifications associated with the electrical works construction
• Will be required to travel frequently to various project sites across the region and to offshore wind farm projects
• Excellent communicator with the ability to build relationships at all levels

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.