Field Service Engineer

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Thetford

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying.

The Impact you will have:

1. Attending customer locations to determine the scope of work, assessing and agreeing with the end user on work priorities, and ensuring safe working practices.
2. Communicating with controllers and customers about expected work, providing clarity on timescales and costs.
3. Diagnosing breakdowns promptly and obtaining the correct parts efficiently, including consulting the Briggs Technical team when needed.
4. Ensuring all work complies with engineering standards and manufacturer specifications.
5. Performing inspections and checks during work to ensure equipment safety and performance before returning to the customer.
6. Identifying additional work needed and informing the customer, especially if it incurs costs, and maximizing revenue opportunities.
7. Completing all job and service documentation accurately, including obtaining necessary signatures and customer approval.

What will help you to excel in this role:

1. Relevant technical qualifications
2. Previous experience in a similar role
3. Good understanding of hydraulic, mechanical, and electrical principles
4. Ability to work independently and under pressure
5. Strong workload management and prioritization skills
6. Understanding customer needs

What you can expect from us:

1. A base salary up to £36,934 per annum based on a 40-hour week
2. Overtime paid at 1.5x Monday - Saturday and 2x on Sundays
3. Vehicle available for private use (tax applicable)
4. Opportunities for development and career progression
5. Contributory pension scheme with up to 6% employer contributions
6. Profit-sharing bonus based on business performance
7. Health schemes including Paycare and eyecare
8. High street discounts

What's next:

1. If interested, click the 'Apply now' button, and a team member will contact you.
2. Visit our careers page and send your CV if you're exploring other opportunities.
3. For reasonable adjustments during the interview process, contact the Recruitment team in advance.