Field Service Engineer - Heavy & Ministry of Defence (MOD) Trailers
Posted 2 hours 40 minutes ago by Andover Trailers Ltd
£35,000 - £38,000 Annual
Permanent
Full Time
Other
Hampshire, Andover, United Kingdom, SP10 5NP
Job Description
Overview
Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future.
Role Purpose
To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability.
Key Responsibilities
Perform routine maintenance, inspections, and repairs on trailers at customer locations
Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics
Replace worn or damaged parts and perform minor welding or fabrication when needed
Complete all job documentation, service reports, and time sheets accurately
Communicate regularly with the Service Coordinator regarding job status and requirements
Ensure all work complies with VOSA, IVA, and MOD standards and specifications
Maintain the service van, tools, and stock in a safe and organised manner
Work safely and complete site-specific risk assessments prior to starting work
Deliver a professional and courteous service to all customers
Quality Standards
Responsible for the quality output within your respective area/department
Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions
Highlight any quality issues immediately and support investigation or corrective actions
Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on
Work closely with the Quality department to address non-conformances and implement corrective actions
Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality
Communication & Liaison
Act as a point of contact between shop floor, production teams and management
Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements
Complete production records including job book inspection sign-offs
Communicate clearly with fitting, welding, paint and quality teams to resolve issues
Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow
Health & Safety
Responsible for health and safety within respective area/team
Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations
Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures
Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors
Maintain a tidy and organised bay in line with Health and Safety 6S principles
Ensure all tools, equipment and PPE are used correctly and maintained in good condition
Other Duties
Support cross-functional teams as and when required
Contribute to audits, compliance checks and improvement projects
Perform any other reasonable duties in line with business needs
Essential Knowledge & Experience
Proven experience in trailer maintenance and repair (commercial or MOD)
Strong diagnostic ability across mechanical, pneumatic, and electrical systems
Full UK driving licence
Ability to work independently in the field
Good communication and documentation skills
Working knowledge and understanding of health and safety practices
Desirable Knowledge & Experience
HGV licence, preferable
Knowledge of MOD-spec trailer requirements
Welding and basic fabrication skills
IRTEC certification or similar
Familiarity with EBS/ABS systems and hydraulic components
Working Hours
Monday to Friday, 39 hours per week
Job Type
Full-time
Salary
From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum
Benefits
Competitive hourly rate or salary (based on experience)
20 days holiday plus bank holidays
2/3 days gifted by the Company for Christmas/New Year
Early Friday finish time of 3.00pm, for all employees
Bonus Scheme- In Place for hourly paid Production/Workshop employees
Overtime available- In Place for hourly paid Production/Workshop employees
Free on-site Parking
Convenient location, close to food outlets, green space & parks
Company team events
Life Assurance Scheme
Pension Scheme
Training and development opportunities
Additional Information
On site/field based working required with limited flexibility for remote working.
This will include some working away from home.
-Statutory Sick Pay (SSP) only
Job Types: Full-time, Permanent
Pay: £35,000.00-£38,000.00 per year
Application question(s):
Experience in trailer maintenance and repair (commercial or MOD)
Strong diagnostic ability across mechanical, pneumatic, and electrical systems
Ability to work independently in the field
Work authorisation:
United Kingdom (required)
Work Location: In person
Founded in 1985, Andover Trailers Limited has become a leader in the field of specialist body and trailer manufacturing. We are renowned for our unrivalled engineering standards and the highest quality materials, ensuring our products offer an unmatched combination of strength, durability, and operational ease. Each trailer and body leaving our facility is a testament to our commitment to "Better by Design," tailored to meet the precise needs of our customers now and in the future.
Role Purpose
To provide high-quality on-site servicing, fault diagnosis, and repair of heavy commercial trailers and MOD trailers. The role requires strong mechanical and electrical skills, a proactive approach, and a commitment to safety and reliability.
Key Responsibilities
Perform routine maintenance, inspections, and repairs on trailers at customer locations
Diagnose and fix faults in braking systems, suspension, electrical wiring, chassis, and pneumatics
Replace worn or damaged parts and perform minor welding or fabrication when needed
Complete all job documentation, service reports, and time sheets accurately
Communicate regularly with the Service Coordinator regarding job status and requirements
Ensure all work complies with VOSA, IVA, and MOD standards and specifications
Maintain the service van, tools, and stock in a safe and organised manner
Work safely and complete site-specific risk assessments prior to starting work
Deliver a professional and courteous service to all customers
Quality Standards
Responsible for the quality output within your respective area/department
Ensure all work meets the required quality standards and follows the relevant specifications in line with drawings and build instructions
Highlight any quality issues immediately and support investigation or corrective actions
Conduct quality inspections and ensuring the Job Book inspection sign-offs have been completed for your area/department before moving the product on
Work closely with the Quality department to address non-conformances and implement corrective actions
Drive continuous improvement initiatives to reduce waste, improve efficiency and enhance product quality
Communication & Liaison
Act as a point of contact between shop floor, production teams and management
Provide regular up-dates on progress, issues and resource/material shortages or re-work requirements
Complete production records including job book inspection sign-offs
Communicate clearly with fitting, welding, paint and quality teams to resolve issues
Work closely with Quality, Health & Safety and Stores teams to maintain smooth workflow
Health & Safety
Responsible for health and safety within respective area/team
Ensure all work is conducted in accordance with company health & safety policies, risk assessments, and statutory regulations
Promote a culture of safety-first and challenge unsafe behaviours or conditions via our near miss procedures
Participate in toolbox talks, safety briefings, and support accident/incident investigations if any witness, near misses in line with support from Health & Safety Advisors
Maintain a tidy and organised bay in line with Health and Safety 6S principles
Ensure all tools, equipment and PPE are used correctly and maintained in good condition
Other Duties
Support cross-functional teams as and when required
Contribute to audits, compliance checks and improvement projects
Perform any other reasonable duties in line with business needs
Essential Knowledge & Experience
Proven experience in trailer maintenance and repair (commercial or MOD)
Strong diagnostic ability across mechanical, pneumatic, and electrical systems
Full UK driving licence
Ability to work independently in the field
Good communication and documentation skills
Working knowledge and understanding of health and safety practices
Desirable Knowledge & Experience
HGV licence, preferable
Knowledge of MOD-spec trailer requirements
Welding and basic fabrication skills
IRTEC certification or similar
Familiarity with EBS/ABS systems and hydraulic components
Working Hours
Monday to Friday, 39 hours per week
Job Type
Full-time
Salary
From £17.26 to £18.74 per hour equivalent to £35, 000. 00- £38, 000 per annum
Benefits
Competitive hourly rate or salary (based on experience)
20 days holiday plus bank holidays
2/3 days gifted by the Company for Christmas/New Year
Early Friday finish time of 3.00pm, for all employees
Bonus Scheme- In Place for hourly paid Production/Workshop employees
Overtime available- In Place for hourly paid Production/Workshop employees
Free on-site Parking
Convenient location, close to food outlets, green space & parks
Company team events
Life Assurance Scheme
Pension Scheme
Training and development opportunities
Additional Information
On site/field based working required with limited flexibility for remote working.
This will include some working away from home.
-Statutory Sick Pay (SSP) only
Job Types: Full-time, Permanent
Pay: £35,000.00-£38,000.00 per year
Application question(s):
Experience in trailer maintenance and repair (commercial or MOD)
Strong diagnostic ability across mechanical, pneumatic, and electrical systems
Ability to work independently in the field
Work authorisation:
United Kingdom (required)
Work Location: In person