Field Sales Executive (Mandarin Speaking)
Posted 8 hours 12 minutes ago by DELIVEROO
Commercial
Manchester - Main Office
Permanent
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The Team
The Chinese Category team works alongside our entire UKI Commercial teams to drive Deliveroo's performance across 4 nations of UKI. From Brighton to Bognor to Belfast, we are experts in the local markets we serve. As part of the Chinese Category team, you will sign up the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential. You will work within Manchester and across the region and report into the London Chinese Category Client Partner.
The role
This is a great opportunity to become an important member of a growing business in a competitive market. You'll build relationships with new Chinese restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships.
Please note, ideally you will have a valid driving licence and a car for the role and we are looking for candidates who are happy to travel to different areas around Manchester and surrounding areas. This is not a typical office job and therefore being out on the road must be something you're comfortable with.
What you'll be doing
Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most
Communicate in Chinese (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology
Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible
Ensure restaurant success within the first eight weeks from signing
Sample food from a variety of high-quality establishments
Attend restaurant and food meet-ups
KPIs
Number of restaurants signed each month
Performance of restaurants signed (first 3 months)
Required Skills
Fluency in Mandarin, nice to have: Cantonese
Be comfortable with targeting and approaching new businesses
Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo
Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo
Have great communication skills whether it be face-to-face, through phone or email
Be able to demonstrate product and industry knowledge to clients
Take ownership and work within demanding targets
Have an interest in all things food and restaurants
Be tenacious and motivated to deliver results
Right to work in the UK
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
A competitive and comprehensive compensation and benefits package
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Compensation- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 5% matched pension contributions
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
- Free Deliveroo Plus: free delivery and access to special offers
- Team lunches from the best local restaurants
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
- Funded single cover healthcare on our core plan, with the option to add family members at own cost
- On-site gym (HQ), discounted external gym membership
- Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
- Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
- Life assurance
- Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
- Excellent kit to enable working from home and a parent-friendly working culture
- Access to free mortgage advice
- Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions