Fast Park Customer Service Advisor (20hrs) - 6 month fixed term contract

About the role

Valet parking doesn't get more exciting than FastPark.

Our digital valet parking service uses the latest tools to provide a quick, convenient and secure start to our passengers by providing them with conscientious valet services at Edinburgh Airport.

This role is a 6 month fixed term contract, working 20 hours a week, Monday - Friday. Hours will typically be 0400 - 0800 but can be flexed outwith these. You can hear more about the role and other opportunities with Edinburgh Airport Services.

What you'll be doing

• Engage with passengers on their arrival to the FastPark facility, collect their vehicles and safely and securely drive the vehicle to a remote parking area for long stay parking.
• On the day of return, safely deliver the passengers car back to the FastPark facility ready for collection.
• Other duties include hosting in our reception area to support customers with the check in service through our self service check in kiosks.
• Manning our photo booth area to ensure customers are supported with the entry process.
• Supporting customer queries in our Ferry Lane zone.
• Supporting the Key Allocators with key duties, including loading of return lockers.
• Key audits to ensure our customers cars are safe and in the correct place.

What we're looking for

To apply for this role, you'll need a full UK Driving license, held for a minimum of 3 years, and with no more than 3 penalty points current at any time. To be a motivated team player, who can excel in customer service. Good communication skills. To be a safe and confident driver. If your experience looks slightly different to what we've listed here, we encourage you to still apply. You could add something we didn't know we needed.