Faculty Assisstant

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The Faculty Assistant provides a broad range of administrative support, including as course administrator for teaching on degree and other programmes. Providing assistance to assigned faculty whilst working closely with members of the administrative team, within and outside the department to provide a high-quality experience to students, faculty and staff.

The Role

Are you a determined administrator seeking your next challenge?

Please note, during the probation period this role will require on-site attendance for 4 days per week . Thereafter, this role will be based on-campus 3 days per week. You may be required to work some evenings and weekends.

Main Responsibilities

• High-quality support service provided to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
• Timelyandaccurateproductionofhigh-qualitymaterials.
• Timelyresponsetoandresolutionofenquiries,requestsandissues.
• Accuracyandintegrityofdatainbusinesssystems.
• Developmentofrelationshipswithinandoutsidetheteam,andpositivefeedback from colleagues.
• Compliancewithprocesses,proceduresandstandards.
• Accuracyoffinancialrecords.
• Contributions to process reviews and operational improvements.

Who we are looking for

• Confident IT user and competent in use of Microsoft Excel and Word, Outlook and Power Point
• Excellentinterpersonalandwrittenandverbalcommunicationskills
• Commitmenttoprovidinganoutstandinglevelofcustomerservice
• Attentiontodetailisessential
• ITliterateandcompetentintheuseofdatabases,spreadsheets,Wordandthe World Wide Web.Training will be given on in-house systems
• Experienceofworkinginaninternationalenvironmentandanappreciationof cultural issues is desirable
• Skilledinhandlingabusyworkload,prioritisingmultipledeadlines,time management skills, proactive and proven ability to use initiative
• Proven ability to have successful interactions with individuals at all levels: experience of working with senior executives, support staff, as well as working within a team and independently.

What you can expect from us

Generous annual leave of 27 days PLUS extra between Christmas and New Year!

• Automatic enrolment to a fantastic workplace pension scheme
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health
• Up to 5 days volunteering leave or parent /carer emergency leave

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 4 days per week during the probation period thereafter will be 3 days per week on campus, plus business needs.

We operate with 'core hours' - 10:00-15:00 - to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work