Facilities Support Officer

Facilities Officer Cardiff Office with occasional travel to our Newport Office Fully On Site Monday - Friday £28,000 per annum

Looking for a role where no two days are the same, and you get to make a real impact?

Join us as a Facilities Officer and help keep our workplace running smoothly, safely and brilliantly.

What you'll be doing

You'll be supporting our Facilities Manager with a variety of tasks across our 2 offices.

Essentially, you'll be the person who helps everything "just work."

Day to day this looks like:

• Being responsible for the access control system - ensuring ID badges are issued to starters, dealing with any access changes and disabling cards where required
• Responding to Facilities ServiceDesk requests within agreed SLA's
• Escalating any risk of hazards with appropriate urgency
• Supporting the Facilities Manager in delivering scheduled Health & Safety checks of our properties
• Reviewing First Aiders / Fire Marshals to ensure adequate numbers scheduling training courses when required, to ensure cover onsite is maintained
• Scheduling planned and reactive maintenance of site with external contractors
• Stock management and ordering of stationery supplies and printer consumables for the company
• Ordering catering and setting up meeting rooms for client or colleague meetings

What you'll bring

• You're professional, approachable and organised - someone who solves problems before they become problems.
• You're confident communicating with everyone, proactive in getting things done, and happy juggling a busy to do list.
• Experience in customer service or facilities is great (but not essential), and you'll need solid IT skills (Outlook, Excel, Word).
• First Aid, Fire Marshal or NVQ qualifications are a bonus!

Why you'll love it here

You'll be part of our friendly, high performing People Team, supporting over 500 colleagues across Target.
We're big on collaboration, development and fun - you'll get regular feedback, access to learning opportunities, recognition for a job well done, and the chance to grow your career.

Benefits

• Salary of £26,000 per annum
• 30 days holiday entitlement plus bank holidays
• Hybrid Working policy - approx. 1-2 days per week in our Cardiff or Newport office
• Defined Pension Contribution Scheme (Employer matched up to 6%). Plus, option to contribute via Salary Exchange (alternatively known as Salary Sacrifice)
• Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. Plus, cashback on purchases
• Company Paid Private Medical Insurance (benefit in kind)
• Group Life Assurance
• Group Income Protection
• Discretionary Annual Pay Review
• Discretionary Annual Bonus Scheme
• Loyal Service Scheme
• - Confidential access to health and wellbeing support to include Employee Assistance Program
• Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
• Recognition Scheme
• Free Mortgage Advice and Support
• Wisdom Wellbeing, your go to for wellbeing resources and solutions
• Everest Funeral Concierge
• Free Bereavement and Probate Advice and Support
• Access to a GP 24 hours a day, 7 days a week, 365 days a year through GP24
• Paid eye tests and employer contribution towards spectacles specifically for VDU use.

Other benefits you can select

• Technology Buying Scheme
• Discounted Gym Memberships
• Taste Card / Coffee Club Membership
• Charitable Payroll Giving
• Cycle to work Scheme (Salary Sacrifice)

You can also select other benefits, we cover the upfront cost and make monthly deductions from your pay, interest free!