Facilities Manager

Facilities Manager Contract: Professional Services, Production & Technology Location: Cardiff, CF10 4BZ Hours of work: 40 Contract Type: Permanent We are seeking a Facilities Manager to oversee the smooth, efficient and compliant operation of the workplace environment for the WSP account at our Cardiff office. This role plays a key part in maintaining high service standards, ensuring a positive experience for employees and visitors, and supporting the operational needs of the business. Working closely with internal teams and external partners, the Facilities Manager will help uphold the core values of both ISS and the client.

Job Description

We are looking for someone who can provide strong day-to-day facilities leadership while also taking responsibility for monitoring compliance across the region. The role includes travel to offices within the South West to deliver on-site FM support, manage relationships and ensure consistent service delivery.

Key Responsibilities

• Manage day-to-day office facilities operations including maintenance, security and cleaning services.
• Coordinate with contractors and service providers to ensure timely, high-quality delivery.
• Monitor and manage office supplies and equipment to ensure availability and functionality.
• Implement and uphold health and safety policies, carrying out inspections and risk assessments.
• Manage the facilities budget and control facilities-related costs.
• Respond promptly to facilities issues and employee requests.
• Maintain accurate records including maintenance logs, service contracts and compliance documents.
• Lead sustainability and energy-saving initiatives within the office.

Professional and Personal Competencies/Qualifications

• Strong background in both hard and soft FM services.
• Understanding of cleaning standards (cleaning provision supported by KAN).
• Excellent people and relationship-building skills.
• Good knowledge of H&S compliance, PPMs and KPIs.
• Strong administrative capability and experience using CAFM systems.
• NEBOSH or IOSH Managing Safely qualification.
• Full UK driving licence (regional travel required).

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Proud member of the Disability Confident employer scheme