Facilities Manager

JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager What this job involves: A multi-disciplinary Facilities Management role responsible for the delivery of contracted services within a large client site.The Facilities Manager will be responsible for delivering an exceptional client service, contract delivery, management of all hard and soft services, financial management, and act as ambassador of the JLL team on site. Client/Stakeholder Management Connect to key stakeholders at the site and gains buy-in as appropriate. Communicate issues, actions and results in real-time to the right stakeholder. Develop, gain consensus for, and implement the Best Practice for assigned areas of responsibility across portfolio of sites. Communicate and interact at all levels modulating content and ways of communicating accordingly. Responsibility for meeting KPI's and SLA's defined within the contract. Understand that client and JLL objectives need to be compatible, i.e. deliver to the client operationally and financially, whilst ensuring JLL financial interests are protected Operations Management Delivers the services required in the contract. Monitors array of metrics and manages site to ensure proper optimal operations. Integrates service delivery by connecting everything related to the building experience. Detailed knowledge of MSA & escalate scope changes / scope creep with potential to impact to MSA Procurement & Vendor Management. Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of underperformance issues. Develop a close working relationship with all vendors under FM control to ensure that they fully understand the Client culture and are made to feel part of the team delivering a high-quality service. Proactively review all services within remit and propose refinements to enhance these services. Financial Management Lead accurate forecasting of planned (GMB) & unplanned (non-GMB) expenditure for assigned UK portfolio (Scotland & beyond) Prepare & submit CCRs in accordance with identified scope changes that impact budgets. Manage processing and controlling of purchase orders and invoices, to support on time payment of service partners & suppliers. Oversee All In One finance report for assigned UK portfolio (Scotland & beyond) ensuring GRNV & UMLV are controlled, actioned & minimised People Management The FM is responsible for the management, supervision, and professional development of all direct reports. Establish written goals and objectives for reports & conduct periodic formal and informal performance evaluations. Understand and support change to suit clients CRE strategy. HSSE & Quality Management Ensure that all services within JLL remit are completed in accordance with JLL HSSE Contractor Management process, statutory requirements, client guidelines and country legal requirements. Understand & actively support JLL's Quality Management programme. Accountable for internal and External compliance. Location: On-site -Glasgow, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .