Facilities Coordinator
Posted 1 hour 35 minutes ago by Chartwells Independent
We're recruiting a Facilities Coordinator to join the Rapport team and oversee day-to-day support across our client's London City offices. Our client is a global UK-headquartered organisation operating in the fields of risk management, insurance broking, and professional advisory services.
This role involves acting as a central point of contact, ensuring a smooth and professional experience for staff, guests and senior stakeholders. You'll uphold agreed service standards and follow established processes to maintain a consistently high level of service.
Type of contract:Full-time, Permanent
Hours:40 per week (Monday-Friday, 7 AM - 7 PM; with regular finishing time of 4 PM)
Salary:£36,358 per annum
What will you get?- Financial Freedom:Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future:Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters:Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
- Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community:Take one paid day off annually to support a cause you're passionate about!
- Keep all workspace areas, meeting rooms, tea points, storage spaces, and post zones tidy, well-presented, and fully stocked, raising any housekeeping or supply concerns as they arise.
- Carry out routine checks such as floor walks, daily forms, online records, and trackers, ensuring information is logged accurately and can be easily reviewed by management.
- Coordinate with the Helpdesk and relevant teams to report maintenance needs or service faults, following up regularly to make sure issues are resolved promptly.
- Support colleagues and senior stakeholders by maintaining high service standards, collaborating with on-site teams, and helping to manage onboarding and offboarding requirements.
- Monitor internal moves, locker allocations, and clear-desk compliance while managing inbox queries and providing administrative support, always maintaining confidentiality and data accuracy.
- Uphold all health and safety procedures, contribute to required reporting, attend relevant meetings, and ensure storeroom areas remain safe and organised; keep managers informed of progress, risks, and updates.
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
- A positive, trustworthy team member who approaches tasks with enthusiasm and a proactive mindset.
- Strong verbal and written communication abilities.
- Consistently delivers exceptional service and maintains a client-first approach.
- Previous experience in a comparable position is beneficial.
- Flexible, self-managing, and confident in organising their own responsibilities.
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at .