Export Operations & Systems Expert - O2C (French Speaking)

Export Operations & Systems Expert - O2C (French Speaking)

Location: Budapest, Hungary Department: GBS - Opella - Consumer Healthcare

About Us

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission: to bring health in people's hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world's most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan.

B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at .

About the Role:

Are you an expert in export processes and systems with a passion for delivering exceptional customer service? As an O2C Export Process & System Subject Matter Expert at Sanofi, you will play a crucial role in managing and optimizing export operations for our Consumer Healthcare business across the MEA region. Your expertise will drive process excellence, compliance, and customer satisfaction.

Key Responsibilities:

Develop Process Vision: Collaborate with the Head of Export Customer Care to develop process vision and objectives.

Core Model and Compliance: Ensure export processes align with CHC strategy and regulatory requirements. Oversee internal controls and audit preparations.

Process Improvement: Continuously monitor and improve export flows, systems, and tools. Identify and eliminate redundant activities.

Performance Monitoring: Define and implement reporting standards and data visualization to monitor performance.

System Enhancements: Drive change requests and enhancements for systems and platforms. Cooperate closely with IT and Digital teams.

Training and Expertise: Deliver training to newcomers and provide expertise on complex matters. Review and validate user accesses.

Global Project Participation: Participate in global projects, ensuring seamless adoption and transition.

What You'll Bring:

Have language proficiencies in English and French (both written and verbal).

Functional Skills: Strong understanding of E2E Order to Cash processes, regulatory and compliance matters, and customs and tax rules related to export.

Demonstrate a background and experience in International Trade / Transportation
Illustrate hands-on experience with SAP (preferably S4 Hana) and Microsoft Office, especially MS Excel.

Have excellent problem-solving, analytical, and financial acumen. Ability to interact diplomatically with internal and external stakeholders.

Be able to be self-motivated, organized, detail-oriented, and able to work independently. A team player with a collaborative mindset.

Consumer Healthcare (CHC) At Opella Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees' mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

What we offer at Opella:

An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

Access to internal recruitment and development libraries - you can create your own career path within Opella; your professional development will be supported purposefully

An attractive package of benefits

Employee Assistance Program (mental health support, legal and financial consulting)

Gender neutral paid parental leave

Pursue Progress. Discover Extraordinary.

Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.

At Opella, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.