Experienced Lift and Electrial Manager

Experienced Lift and Electrial Manager Purpose: Working together to deliver homes and communities where residents feel happy and secure.

Experienced Lift and Electrial Manager Values: High Performing, One Team, Make it Happen and Excellent Customer Service.

Experienced Lift and Electrial Manager Responsibilities & Outcomes Skills & Experience Expectations

Key Responsibilities: Experienced Lift and Electrial Manager

? Uphold SHPs Values, Behaviours & Leadership

expectations at all times (see overleaf)

? Responsible for the operational management

and delivery of M&E works programmes and

projects.

? Contract manage and monitor service

providers delivering the M&E repairs,

maintenance, and servicing contracts and

ensure SHP is statutory compliant in all

aspects.

? Audit contractor performance and ensure

certification and test reporting is accurate and

correctly recorded in databases and registers.

? Undertake pre and post inspections of works

and servicing to monitor quality and ensure

the service provider is meeting the contract

specification or brief.

? Design and prepare specifications, tender

documents and procure contracts with the

support of the Client Manager and Quantity

Surveyor.

? Commission and manage consultants to

deliver projects as instructed by the

Engineering and Compliance Manager.

? Forecast annual budgets and manage monthly

cash flow and expenditure to meet approved

sums.

? Deliver a high quality and 'best in class'

repairs service to customers demonstrated by

high levels of satisfaction.

Essential:

? Significant Experience in managing Lift and

Electrical Compliance Contracts

? Significant Experience in Programme and

Project Management from conception to

completion

? Ability to work independently, exercising good

initiative and judgement

? Excellent written and verbal communication

skills.

? Proven time management and prioritisation

skills.

? Proven experience and ability to deliver

excellent customer care and valuing diversity.

? Proven attention to detail and ability to work

on a variety of tasks simultaneously.

? Experience of conducting technical inspections

? Working knowledge of building services and

building construction, best practice and

Regulations

? Working knowledge of current forms of

building services contract and implementation

? Experience of managing and monitoring

budgets, implementing action plans to

address adverse variances

? Technical expertise sufficient to understand

complex issues in construction, engineering

and maintenance in the delivery of projects.

? Understanding and experience of leasehold

service charging including consultation

requirements for qualifying works (S20).

Desirable:

? Minimise exposure to risks for SHP and residents by effective

management of service providers and ensuring properties are

compliant.

? Programmes and projects are delivered on time and in

budget with overall quality meeting agreed standards.

? Prepare Health & Safety plans, risk assessments, project

plans, works programmes, budget estimates, draft board

reports, project update reports and other information as

required.

? Communicate with residents to ensure that services meet

their needs and involve them in projects, specifications and

setting service standards.

? Provide excellent front line customer service by working in

partnership with internal and external stakeholders to ensure

our customers? needs are met and objectives are achieved.

? Develop and maintain relationships with internal and external

stakeholders in order to support our customers.

? Instruct works in accordance with SHP Standing Orders and

Financial Regulations.

? Provide technical advice to colleagues and stakeholders

? Ensure compliance with all relevant statutory and regulatory

requirements

? Address complaints appropriately and within required

timescales

? Ensure that all policies and procedures are adhered to so that

consistent and standard practice is achieved across the

organisation

? Assess clients needs to ensure effective service delivery.

? Prepare works orders, specifications, schedules of work,

manage variations.

? Ensure high standards of work, customer satisfaction, and

VFM.