Expedite Coordinator / Consultant

Working Pattern Onsite 5 days a week: Mon Thu 12pm 8pm (30 min break), Fri 9am 5pm (30 min break). Company Overview Maersk is a global leader in integrated logistics with a legacy of innovation and sustainability, employing over 100,000 people across 130 countries. What We Offer An exciting career in an international, fast paced environment where you will build valuable relationships with current and new customers, collaborate with highly professional teams, and contribute to continuous improvement. Key Responsibilities

• Deliver first class customer service, professionally and efficiently, in accordance with documented procedures.
• Liaise with key parties, including third party suppliers and other Maersk offices worldwide.
• Continuously innovate and seek new ways to improve service delivery and business efficiency.
• Ensure all documents are processed accurately and timely, in line with company policies.
• Produce internal and external reports and statistics, including client KPI reporting.
• Monitor third party supplier performance and identify areas for improvement.
• Support clients in problem solving by building an in depth understanding of their business and challenges.
• Proactively identify supply chain challenges and suggest optimisation solutions.
• Attend client and other meetings as required.
• Participate in Supply Chain Management project teams.
• Execute other ad hoc tasks and projects as requested.

We Are Looking For

• Passion for customer satisfaction and service excellence.
• Analytical skills to solve complex problems with effective solutions.
• Ability to meet tight deadlines in a fast paced, changing environment.
• Expertise with Microsoft applications: Word, Excel, Outlook.
• Good telephone manner and strong customer service mindset.
• Outstanding attention to detail.

Benefits

• 25 days annual leave (option to buy or sell 5 days).
• Annual bonus and pension scheme.
• Daily allowance towards lunch.
• Family friendly benefits and retailer discounts through our benefits partner.
• Access to our Employee Assistance Program with free mental and financial health tools.
• Short term incentives for eligible roles.

Maersk is committed to a diverse and inclusive workplace and welcomes applicants without regard to race, colour, gender, sexual orientation, disability, or any other characteristic protected by law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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