Exams and Assessment Officer PGR

This is a part time role - 2.5 days a week equating to a total of 18.5 hours.

It is expected the working pattern will be Wednesday: 7.25 hours, Thursday: 7.25 hours, Friday: 4 hours.

1 working day in the office

Role: Part of the University Assessment and Examinations team, this post provides dedicated support for the assessment and examination arrangements for students registered on a PhD programme.

PERSON SPECIFICATION

ESSENTIAL CRITERIA

• GCSE Maths and English or their equivalent
• The ability to use your own initiative and develop ideas.
• Ability to work accurately under the pressure of regular and tight deadlines.
• Excellent communication skills
• A proactive approach to problem solving.
• The ability to pay close attention to detail.
• The ability to work as part of a team.
• Experience of working in a customer facing role
• Experience of organising and prioritising a large volume of work under pressure.
• Experience of working on a computer database.
• Able to demonstrate successfully handling enquiries from customers from a range of cultures and in a range of formats.
• A responsible and flexible attitude.
• Willing to work within a team in a collaborative environment.
• Ability to deal with people in a friendly, patient and supportive manner.

ESSENTIAL ROLE-SPECIFIC CRITERIA

• Excellent MS Office Skills including Excel.

DESIRABLE CRITERIA

• Current knowledge of PGR exams and assessment process.
• Experience of working within Higher or Further Education in an administrative role.
• Previous experience of working in an exams/assessment office.