Ex-Offender Mentor

Ex-Offender MentorLocation: SwindonHours: 37 hours per weekContract: PermanentSalary: £25,877-£29,000 per annum (depending on experience) Are you passionate about helping people overcome challenges and achieve lasting positive change? Our client is looking for a compassionate and motivated Ex-Offender Mentor to join their team, supporting individuals in the community to build brighter futures and successfully reintegrate into society. This is a rewarding opportunity to empower people to overcome barriers, develop new skills, and achieve sustainable outcomes. Whether you already have experience in support services or you're looking to begin a meaningful career in rehabilitation, this role offers the chance to make a genuine impact every day. The Role As a Community Justice Worker, you'll manage a caseload of participants within the community, providing personalised support from initial assessment through to the completion of their sentence. Working closely with each individual, you'll identify barriers, develop tailored action plans, and provide practical guidance to help them achieve their goals. Through one-to-one support, mentoring, and group-based interventions, you'll encourage positive behavioural change, improve wellbeing, and help participants build the confidence and skills needed to move forward. You'll also work alongside partner organisations and local services to ensure participants have access to the support they need to achieve successful and sustainable outcomes. Key Responsibilities

• Manage a caseload of participants within the community.
• Complete assessments and develop personalised support plans.
• Deliver effective one-to-one support, mentoring and group-based interventions.
• Support participants to access housing, wellbeing services, mental health support, substance misuse services, education, training and other community resources.
• Build positive, professional relationships that encourage engagement and personal development.
• Work collaboratively with peer mentors, volunteers and partner agencies to achieve positive outcomes.
• Maintain accurate records using case management systems.
• Manage risk appropriately and follow safeguarding procedures.
• Work towards individual and team performance targets.
• Contribute to continuous improvement by sharing knowledge and best practice with colleagues.

About You We're looking for someone who is empathetic, resilient and committed to helping people make positive and lasting changes in their lives. You may have experience in:

• Health and social care
• Mental health services
• Youth work
• Housing and homelessness support
• Substance misuse services
• Community outreach
• Rehabilitation and resettlement
• Employability, mentoring or coaching

We also welcome applications from graduates in Criminal Justice, Criminology, Psychology, Social Work, Social Care, or related disciplines who are looking to build a rewarding career within the criminal justice or rehabilitation sector. Above all, you'll be someone who can build trust, engage with people from diverse backgrounds, and motivate individuals to overcome challenges and achieve their potential. Skills and ExperienceEssential:

• Excellent communication and interpersonal skills.
• Strong relationship-building and engagement skills.
• Good organisational and time management abilities.
• Experience managing or supporting a caseload.
• Ability to work independently and as part of a team.
• Good IT skills and experience maintaining accurate records.
• Comfortable working in a target-driven environment.
• A professional approach to safeguarding and risk management.

Desirable:

• Level 3 Information, Advice and Guidance (IAG) qualification.
• Previous experience supporting vulnerable individuals.
• Experience within rehabilitation, community support, criminal justice, probation, housing, social care or related support services.

Benefits Our client recognises that their people are key to delivering outstanding services and offers a competitive benefits package, including:

• 25 days annual leave plus Bank Holidays
• An additional day's leave for your birthday
• 5% employee and 5% employer pension contributions
• Healthcare Cash Plan
• Life Assurance (3x annual salary)

Apply Today If you're looking for a rewarding career where you can help people overcome barriers, build resilience, and create positive futures, we'd love to hear from you. Apply today to join a supportive team making a real difference in communities across Swindon. For a confidential discussion or to apply, please contact Tiff Bennett on or email