Event Operations Assistant

Overview

Agriconnect is the largest multi-platform agricultural information business in the UK. Our brands reach deeply into all the major agricultural sectors - arable, dairy, livestock, agricultural machinery, finance, and equipment. We take a farmer-centric approach to media. Agriconnect is a part of the Arc network.

Arc is a B2B events, data, and media platform, backed by investment funds managed by EagleTree Capital. Founded to redefine business networking, Arc organises over 150 events a year and operates critical content platforms in HR technology, agriculture and food, financial services and investing and education technology. Arc has over 350 talented colleagues located in the U.S., U.K., Netherlands, and Singapore who focus on seeking out new ways to connect communities, wherever, whenever, or however people need to come together to grow their businesses. For more information, visit or find Arc on LinkedIn.

Role

Job title: Event Operations Assistant

Type of employment: Full-Time/Permanent

Working Pattern: Hybrid

Role Overview

The Event Operations Assistant is an entry level role that will support Agriconnect's portfolio of flagship events, including exhibitions, awards, and conferences. Working closely with the events team, the successful candidate will be involved in all aspects of event planning to ensure smooth, seamless, and safe execution. This role requires forward-thinking, excellent organisational skills, and a willingness to learn every aspect of event operations. The ideal candidate will be a strong team player, providing high levels of customer service and supporting both our customers and internal event teams across multiple large scale exhibitions. Some evening and weekend work will be required.

What you'll be doing

• Assist in planning and executing all operational and logistical elements for exhibitions, in collaboration with the Event Operations Manager, Operations Director, Portfolio Director, Sales, and Marketing Teams.
• Ensure the smooth running and management of the onsite organiser's office onsite at the show when required.
• Update show floorplans and Salesforce in the absence of the Event Operations Manager.
• Assist in producing Exhibitor Manuals and Information Sheets to help clients plan their participation in the event.
• Support the Event Operations Manager in contributing towards the event operations budgets and P&L.
• Provide high-quality, customer-focused service to all stakeholders, both internally and externally.
• Develop and maintain excellent working relationships with internal and external customers.
• Demonstrate strong active listening skills to identify customer requirements and deliver high quality service.
• Analyze event operations post-show and collaborate with the Event Operations Manager to implement recommendations for improving operational efficiencies at future events.
• Works collaboratively across departments, taking initiative to communicate updates and assist others. Proactively share data with internal and external stakeholders where required.
• Provide regular reports on event analytics, including gross and net floor space.
• Work with the event management team to ensure correct pricing structures are in place.
• Understand and implement Health & Safety systems planning pre show and onsite.

What we're looking for

• Exceptional attention to detail, adaptability, and flexibility.
• Strong customer focus with a relentless commitment to service.
• Excellent communication skills.
• Salesforce knowledge an advantage
• Outstanding time management, with a focus on meeting deadlines.
• Willingness to learn and gain knowledge of event operations.
• Strong teamwork skills.
• Ability to learn all aspects of floorplan design for events.
• Strong problem-solving skills and ability to overcome challenges.
• Highly proactive and ambitious.
• Strong interpersonal skills with the ability to work independently or as part of a team.
• Experience with data analysis and working with electronic data.
• Ability to offer a unique combination of knowledge, expertise, and technical skills to help achieve company goals.

Benefits

• 25 days annual leave increasing to 27 after two years
• An extra day off on your birthday
• Matched pension contributions up to 6%
• Employee Life Assurance x4 basic annual salary
• Employee assistance programme
• Employee Discount site

All souls are welcome

As an equal opportunity employer we hire, develop and retain the best people regardless of their social background, age, sex, ethnicity, religion/belief or disability, and to make use of their talents.

We value everyone as an individual. We recognise that everyone is different and have created a work environment where we treat everyone fairly and in a consistent way and promote a culture of respect and dignity, to create a company that's the right fit for every person inside of it.

We are excited by the incredible potential of AI and the innovative ways it can enhance the way we work. However, in our hiring process, we aim to get to know you. To stand out to our hiring managers, we encourage you to let your personality shine through, rather than relying on an AI-generated application.

You are welcome to use AI as a writing assistant to help structure and articulate your thoughts. Please do not use it to generate fictional skills or experiences. Using AI responsibly can support your application, but your application must ultimately represent you.