EV Customer Experience Specialist - Hybrid

Posted 6 days ago by Octopus Energy

Permanent
Full Time
Other
London, United Kingdom
Job Description

Octopus Electric Vehicles is seeking a Customer Operations Specialist who can deliver exceptional service to drivers across their leasing journey. You will be the primary voice on the phones, guiding customers from order to delivery and through returns, turning complex updates into calm conversations.

This hybrid role requires at least two days in the office per week, in London or Brighton, and invites you to help protect our brand by delivering consistent, high-quality support.