European Road Freight Clerk

Posted 6 days 9 hours ago by Logiskills Group

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Title

European Road Freight Clerk

Location

North Dublin

Terms

Full-time, Permanent, Hybrid

Package

€37,000 - €43,000, Pension, Healthcare

We are seeking an experienced European RoadFreight Forwarder to join a busy European Road Freight team in Dublin. You will coordinate road freight shipments to and from mainland Europe while delivering excellent customer service in a fast-paced environment.

Key Responsibilities
  • Process customer bookings received by email, telephone and online.
  • Plan and coordinate export and importEuropean road freight traffic, including FTL, LTL and groupage shipments.
  • Manage incoming correspondence, responding directly or delegating where appropriate.
  • Deal with customer queries and proactively communicate shipment updates.
  • Liaise with hauliers, overseas partners and agents to coordinate shipments.
  • Maintain accurate financial and operational information.
  • Keep customers updated on the progress of their orders.
  • Manage shipments from initial booking through to completion and file closure.
  • Review outturn reports and update files in line with shortages, overlands and other discrepancies.
  • Liaise closely with warehouse colleagues and management on a daily basis.
  • Undertake other general duties within the department as required.
About You
  • At least 1 year's experience in a busy freight forwarding environment.
  • Experience in freight forwarding, transport planning or dispatch.
  • The ability to work effectively under pressure and meet deadlines while maintaining a high level of attention to detail.
  • Excellent English communication and interpersonal skills.
  • Good working knowledge of Microsoft Office 365 and the willingness to learn new systems and software.
  • Strong organisational and time-management skills.
  • The ability to work effectively as part of a team while also using initiative and working independently.
  • Flexibility around working hours where required due to the time-sensitive nature of road freight operations, particularly during Friday evening export planning.