ETF - Senior Analyst M/F

We are CACEIS We are an asset servicing banking group of Crédit Agricole and Santanderdedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Throughoffices across Europe, North and South America and Asia, CACEIS offers a broad range of services coveringexecution,clearing,forex,securities lending,custody,depositaryandfund administration,fund distribution support,middle office outsourcingandissuer services. With assets under custody of €4.6 trillion and assets under administration of €2.2 trillion, we area European leader in asset servicingand one of the major players worldwide.

What is the opportunity?

The ETF (Exchange-Traded Funds) Service Department develops investment solutions to help clients reach their financial goals. This position will:

• Key position within the ETF Services team who are responsible for receipt and processing of ETF Primary Market orders, and related activity, from APs and MMs.
• Act as a direct point of contact / escalation point for Issuers' Capital Markets and Operations teams and APs.
• Maintain strong cooperation with all the stakeholders of CACEIS to deliver operational excellence and best-in-class solutions.

What will you do? ETF Operations

• Manage the end-to-end processing of ETF primary market creation and redemption orders, ensuring accuracy, timeliness and adherence to service level agreements.
• Prepare, calculate and validate Primary Market Trading Components (PMTC/Actual Cost), including the review of component securities, quantities and pricing.
• Produce and validate ETF cash confirmations.
• Apply expert knowledge of Portfolio Composition Files (PCFs), ETF issuance models (ICSD, ICSD+ and Local CSD) and settlement processes to support operational excellence.
• Ensure all transactions are processed accurately and in accordance with internal controls, regulatory requirements and operational procedures.

Client & Stakeholder Management

• Act as the primary operational contact and escalation point for Authorised Participants (APs), ETF issuers and Capital Markets teams.
• Build and maintain strong working relationships with internal and external stakeholders to deliver a high standard of client service.
• Investigate and resolve complex operational queries, exceptions and settlement issues in a timely manner.
• Lead operational and client service review meetings and support discussions relating to service enhancements and operational improvements.