Estate Technician

Covering Cumbria

£26,503 - £27,898 per year

40 hours per week - Monday to Friday

Overview

Sanctuary provides in house repairs and maintenance services for an extensive portfolio of properties across the Sanctuary organisation. As a not for profit, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships, and delivering first class customer service.

Responsibilities

• Carrying out routine grounds maintenance, including upkeep of outdoor spaces and landscaping tasks
• Delivering effective cleaning services across multiple sites
• Undertaking general maintenance and handyperson duties, including minor repairs
• Ensuring all work is completed safely and in line with company standards
• Monitoring site conditions and reporting any issues promptly
• Providing accurate and timely information on progress and advice that is easily understood by the customer and ensuring daily work records are completed
• Responding positively to complaints and breakdowns in service delivery to meet customer expectations, in accordance with contract specifications and escalating complaints as appropriate
• Ensuring tools and equipment are maintained in good condition and stock levels are maintained
• Using equipment and materials safely as instructed and in accordance with risk assessment, method statements, and manufacturer guidance
• Carrying out all hazardous tasks, such as spraying, in accordance with supplier guidelines and keeping relevant records to comply with health and safety and legal requirements

Skills & Experience

• Practical and hands on experience in maintenance, cleaning, or similar roles
• Able to work independently and as part of a team, comfortable with lone working when required
• Reliable, self motivated, and able to manage time effectively
• British Institute certificate in cleaning services (BICS), NVQ 2 in Horticulture or similar, or willingness to work towards it
• Pesticide Application Certificate PA1 - PA6 or willingness to work towards it
• Working knowledge and experience of grounds maintenance, caretaking, general cleaning, and basic repair duties
• Good communication skills and excellent interpersonal/customer care skills
• Working knowledge of Health and Safety legislation
• Driving on company business - requires a full valid UK driving licence

About Us

We provide in house repairs and maintenance for a wide range of properties as part of a not for profit organisation. We foster a diverse and inclusive culture and place our customers at the heart of all we do, enabling colleagues to make a real difference to people's lives.

Benefits

• 25 days annual leave plus public holidays
• Employer contributed pension scheme
• Life assurance
• Employee advice service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff networks focused on inclusion
• Salary of £26,503 per annum (rising to £27,898 upon satisfactory performance after 12 months)

Equality & Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to an inclusive environment for employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.