ERP / D365BC Support Analyst - £40k, Hybrid, Gold Partner, Fleet (Hampshire)

ERP / D365BC Support Analyst - £40-45k, Hybrid, Gold Partner, Fleet (Hampshire)

Role

You will provide 1st/2nd line support to a wide range of users and clients using ERP / Microsoft Dynamics 365 Business Central.

Key Responsibilities

• Delivering 1st and 2nd line functional support for D365BC.
• Supporting customers with extension installs and upgrade testing.
• Reviewing system usage and identifying where value can be added.
• Producing webinars, blog content, and product documentation.
• Maintaining professional relationships with clients and stakeholders.

Key Skills:

• ERP / D365 Business Central experience (support or functional exposure).
• Background in Support, Application Analyst, or Finance teams.
• MB-800 Certification or willingness to complete it within 6 months.
• Excellent communication and documentation skills.
• Proactive, customer-focused mindset with an eye for detail.
• Ability to work to deadlines in a fast-paced environment.
• Multimedia presentation skills and content creation capability.
• A-Level qualification or equivalent.

Desirable:

• Previous Microsoft Partner experience.
• Exposure to Power Platform.

Location: Hybrid working (2 days onsite in Fleet, Hampshire / 3 days remote)

Opportunity

You'll join a growing team with a strong culture of development and support. The company runs its own training programme and takes pride in helping team members grow professionally.

Interested? Contact Foz () for a full job description.