Ernest Jones - Full Time Assistant Manager

Location: Bluewater

Salary: Competitive

Contract: Full Time / Permanent

Ernest Jones at Bluewater is seeking an Assistant Manager to join its dynamic retail team. You will support the Store Manager in driving sales, building a customer-first culture, and leading a high-performing team. The role involves managing store operations during the Store Manager's absence and fostering strong client relationships to help customers find the perfect luxury jewellery or watch for life's special moments.

• Drive sales performance and achieve store targets through proactive leadership.
• Coach and develop team members to deliver exceptional customer service.
• Ensure compliance with company policies and procedures.
• Manage store operations during the Store Manager's absence.
• Build and maintain strong client relationships to support luxury product sales.
• Promote a positive, collaborative team environment.

• Proven experience in retail Assistant/Store Management with leadership skills.
• Commercial mindset focused on delivering outstanding results.
• Ability to coach and motivate teams to reach their potential.
• Passion for luxury jewellery and watches with product knowledge.
• Commitment to customer-first service excellence.

• Bespoke Management Induction programme for day one support.
• Access to the Signet Jewellery Academy for brand and product training.
• Internationally recognised Gemmological qualifications available.
• Ongoing learning and development opportunities.
• Supportive team environment in a leading luxury retail brand.