ER Manager

ER Manager - Large Fashion Retailer

West London

Hybrid 3 days a week office

Salary - Competitve

I am looking for a senior Employee Relations (ER) professional to join a leading fashion retailer and drive high-impact, complex ER initiatives across a broad region. This is a chance to influence business strategy, resolve challenging cases, and shape a positive, fair, and commercially sound workplace culture.

What you will do:

• Provide expert ER advice on complex, high-risk, or high-profile cases.
• Lead litigation strategies (ACAS/ETs) and settlement agreements in partnership with Employment Law.
• Partner with stakeholders to develop ER plans that reduce risk, improve outcomes, and enhance manager capability.
• Coach leaders and ER Executives on disciplinary, capability, performance, and fair treatment matters.
• Drive people-change initiatives, consultation processes, and impact assessments.
• Maintain strict case confidentiality and ensure consistent application of policies and procedures.
• Use data and insight to guide decisions and deliver meaningful ER improvements.

What I am looking for

• Deep expertise in employee relations, employment law, and occupational health.
• Excellent judgment and the ability to make bold, commercial decisions that align with business strategy.
• Proven stakeholder management and relationship-building skills.
• Strong communicator, able to simplify complex information for leaders and teams.
• Data-savvy, action-oriented, and pragmatic, with a commercial mindset.
• Must have multi site experience.

If you thrive in a fast-paced, high-profile environment and are ready to lead complex ER work with credibility and impact, I want to hear from you. Please click the link to apply.