ER and Investigations Manager

Posted 6 hours 1 minute ago by United States Digital Space LLC

Permanent
Full Time
HR / Recruitment Jobs
London, United Kingdom
Job Description
ABOUT THE ROLE

We are seeking a dynamic, highly organized, and proactive Manager, International TMR to join our global People team. In this critical role, you will report to the Sr. Director, TMR and serve as the primary lead for TMR matters across our expanding international footprint in EMEA and APAC (jurisdictions such as the UK, Poland, Germany Taiwan, Japan, and China).

You will be instrumental in upholding the company's core values by ensuring fair and respectful treatment of all team members while driving a proactive employee relations framework. This role focuses on risk mitigation through data-driven insights, early conflict resolution, and expert consultation. You will act as a neutral fact-finder, managing the investigation and resolution of grievances in a way that balances legal compliance with an exceptional employee experience.

YOUR DAILY IMPACT AT the company
  • Lead end-to-end workplace investigations into allegations of harassment, discrimination, and policy violations across international jurisdictions. Ensure all matters are handled with the objectivity and urgency required by the TMR Investigation SOP
  • Synthesize and analyze international case data and regional trends to identify systemic issues. Facilitate proactive risk mitigation by providing leaders with insights that improve organizational health and reduce litigation exposure
  • Serve as the subject matter expert for labor relations. Lead engagement and consultation processes with Works Councils (e.g., in Poland and Germany) and Trade Unions as necessary to ensure compliance with local collective labor mandates
  • Provide expert guidance and coaching to people leaders on the Standardized PIP process. Ensure performance actions are legally defensible and meet "fair process" standards in non-at-will jurisdictions
  • Foster strong, collaborative partnerships with People Business Partners (PBPs), Global Employment Law (GEL), and business leaders. Act as a trusted advisor to ensure a consistent TMR framework across a complex, global organization
  • Meticulously document all cases in the case management system. Author concise, fact-based investigation reports and provide briefings to leadership with practical, high-judgment recommendations
YOU BRING TO the company
  • 5+ years of progressive HR/ER experience, with a heavy emphasis on international workplace investigations and employment law
  • Deep knowledge of UK and European employment law and practices. Proven experience navigating Works Councils and complex international labor regulations is required. APAC experience a plus
  • Demonstrated experience acting as a neutral party in sensitive and confidential topics. Impeccable instincts for balancing objectivity with empathy
  • Proven ability to manage a high-volume international caseload across multiple time zones while meeting strict Service Level Agreements (SLAs)
  • Clear, concise writing style and the ability to influence and collaborate across all management levels and functional areas

ABOUT the company:

the company (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, the company brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, the company has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit .

the company is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at the company, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: .

At the company, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.