ER Advisor

Job Description

Contract: Permanent

Location: Nottingham Head Office

Recruitment Partner: Anastasia Walker

What you'll be doing

As an Employee Relations (ER) Advisor, you will be the first point of contact for ER guidance and support; helping leaders navigate people matters with confidence, consistency and fairness.

Key Responsibilities

• Receiving calls via a line manager phone service and providing appropriate and accurate advice.
• Answering detailed questions about disciplinary, grievance, absence management, parental leave or any other ER related topic.
• Being able to navigate systems, provide accurate advice and document information simultaneously.
• Handling all matters confidentially.
• Being part of a small and cohesive team.
• Contributing to additional department tasks and responsibilities as and when required.

What you'll need to have (must-haves)

• Experience in handling a broad range of ER cases, ideally within a fast-paced environment.
• Confidence with coaching and influencing managers at all levels.
• To be able to communicate complex issues clearly and sensitively.
• Be highly organised and detail-focused.
• Knowledgeable about current UK employment law and ER best practice.
• Be a confident computer user with a solid knowledge of Microsoft applications.

It would be great if you also have

• CIPD Qualification

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.