Entry Level Customer Success Manager (HF)
Posted 5 hours 58 minutes ago by Flourish
Customer Success Manager (Entry-Level)
Epsom (Hybrid - 3 days in office)
£30,000 base salary + commission
About the RoleFlourish are hiring for a growing SaaS business in Epsom who are looking for an ambitious Customer Success Manager. This is an entry-level opportunity, ideal for someone looking to kick-start their career in a fast-paced, customer-focused environment.
In this role, you'll be responsible for building strong relationships with clients, helping them get the most value from the platform, and ensuring a consistently high-quality customer experience.
Key Responsibilities- Build and maintain strong relationships with customers
- Act as the main point of contact for client queries and support needs
- Proactively engage with customers to drive product adoption and satisfaction
- Collaborate with internal teams to resolve issues and enhance customer experience
- Deliver excellent service to ensure high retention and customer success
The ideal candidate will be:
- A strong communicator with excellent interpersonal skills
- A natural relationship builder who enjoys working with people
- A curious and proactive problem solver
- Driven, positive, and eager to learn
No prior Customer Success experience is required - full training and support will be provided.
What's on Offer- £30,000 base salary + commission
- Hybrid working - 3 days in the office, 2 days from home
- Clear career progression opportunities for high performers
- Comprehensive training and ongoing development
- A supportive, collaborative and energetic office culture
- Summer and Christmas parties
- Regular incentives including the chance to win iPads, Apple Watches, extra days off and more
- Team nights out and social events
- Performance recognition and rewards
- A friendly, driven and supportive team environment
This is a fantastic opportunity to join a high-growth SaaS company through Flourish, where your development is a priority and your success is recognised. If you're looking to build a long-term career in Customer Success, this role offers the perfect starting point.
Apply Now - or - Apply with Indeed