Enterprise Designated Support Engineer (Hybrid Dublin)
Posted 5 days 18 hours ago by Asana, Inc.
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Asana, Inc. in Dublin seeks a Designated Support Engineer to partner with enterprise customers, delivering high touch, proactive support and deep product knowledge to accelerate adoption and value.
You will own the full lifecycle of product cases, collaborate with TAMs and CSMs, provide live video support on request, document bugs with clear steps, and help scale knowledge sharing across the support org. This role blends technical troubleshooting with customer empathy.