Enterprise Customer Care Specialist - Equity & Growth

United States Digital Space LLC is seeking a customer care specialist to own day-to-day support for a strategic enterprise account across chat, email, and WhatsApp. You will ensure fast, empathetic resolutions while upholding response times, SLAs, and customer satisfaction.

As part of a high-volume environment, you will diagnose issues, coordinate with success and implementation teams, and turn frontline insights into process improvements.