Enterprise Account Executive - Legal & Compliance

Enterprise Account Executive - Legal and Compliance

We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We are seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.

Position Overview

As an Enterprise Account Executive, you will drive sales growth, manage customer relationships, and ensure high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.

Account Growth Responsibilities

The Enterprise Account Executive is responsible for new business growth in existing accounts within his/her assigned territory. This involves a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products, including HighQ, Legal Tracker, Thought Trace, Practical Law, Westlaw, Regulatory Intelligence, and Compliance Learning services. You must demonstrate self sufficient success and the ability to find, manage, and close high value deals.

About The Role 1. Sales Strategy and Execution

• Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base.
• Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
• Act as a customer advocate within the company.
• Meet or exceed established goals, KPIs, and performance metrics.

2. Customer Acquisition and Growth

• Drive new customer acquisition through strategic sales initiatives.
• Identify, pursue, and close new sales opportunities within assigned territory or market segment.
• Upsell and cross sell to existing customers to maximize revenue.

3. Customer Relationship Management

• Serve as the primary point of contact for customer inquiries and issues.
• Foster strong, long term relationships with key customers and stakeholders.
• Ensure high levels of customer satisfaction and loyalty.
• Collaborate with the customer success team for smooth onboarding and continued customer success.

4. Customer Engagement

• Lead customer meetings and develop presentations for complex sales opportunities.
• Understand customer business needs and challenges.
• Present tailored solutions demonstrating how our products solve specific problems.
• Conduct regular business reviews to ensure alignment with customer goals.

5. Collaboration with Internal Teams

• Work closely with solution consultants to develop tailored solutions.
• Coordinate with professional services for timely implementation.
• Partner with the Partnerships & Alliances team for growth and strategic account planning.
• Provide customer feedback to inform product development and marketing strategies.

About You

• Bachelor's degree in Business, Marketing, or related field.
• 5+ years of experience in account management or sales in the software/technology industry.
• Proven track record of meeting or exceeding sales targets.
• Strong understanding of AI and software technology products and services.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability in solution selling and strategic account planning.
• Experience with CRM systems and sales analytics tools.

Preferred Qualifications

• MBA or relevant advanced degree.
• Experience in AI or machine learning industry.
• Proven success in managing enterprise level accounts.
• Track record of developing and nurturing partner relationships.

Key Success Measures

• Sales performance (quota achievement, revenue growth, win rate).
• Customer relationship management (satisfaction scores, retention rates, NPS).
• Operational efficiency (productivity, forecast accuracy, pipeline coverage).

What's in it For You?

• Hybrid Work Model: Flexible hybrid working environment (2 3 days a week in the office depending on the role) while delivering a seamless digitally and physically connected experience.
• Flexibility & Work Life Balance: "Flex My Way" policies supporting personal and professional responsibilities, including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: Continuous learning and skill development programs, including Grow My Way and skills first approach.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days off, Headspace app access, retirement savings, tuition reimbursement, and employee incentive programs.
• Culture: Award winning reputation for inclusion and belonging, flexibility, work life balance, and strong values of customer obsession, winning, challenging, learning fast, and collaboration.
• Social Impact: Paid volunteer days off annually and opportunities to contribute to ESG initiatives.
• Real world Impact: Helping customers pursue justice, truth, and transparency by providing trusted, unbiased information worldwide.

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions. We are a world leading provider of trusted journalism and news.

We are powered by 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. We seek talented, qualified employees in all our operations worldwide regardless of race, color, sex/gender, pregnancy, gender identity, national origin, religion, sexual orientation, disability, age, marital status, citizenship status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer, providing a drug free workplace and making reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law.

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