Engineering Manager - AI Platform & Infra (Hybrid, Dublin)

Posted 4 hours 5 minutes ago by Intercom

Permanent
Not Specified
I.T. & Communications Jobs
Dublin, Dublin, Ireland
Job Description

Dublin, Ireland

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

What's the opportunity?
  • Lead a high-performing team building the platform and infrastructure that power Fin's AI capabilities.
  • Magnify the team's effectiveness, removing impediments or finding ways to accelerate their progress.
  • Support teams of ML Scientists and Engineers building AI powered capabilities.
  • Plan, prioritize, and deliver high impact roadmaps in partnership with the team's senior engineers, balancing delivery, quality, and innovation.
  • Empower the engineers on the team to act with agency and maximize their impact.
  • Expand your scope over time, potentially taking ownership of additional platform domains as the team and AI initiatives grow.
What skills do I need?
  • Experience training ML models and operating them in production, at scale.
  • Experience leading infra or platform teams.
  • Strong prior experience working as an engineer.
  • Strong technical judgment and communication skills, enabling you to advocate for the team's needs.
  • Adaptable leadership style suited to a group that will grow quickly and change shape over time.
  • Curiosity and enthusiasm for AI.
Benefits

We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!

  • Competitive salary and equity in a fast growing start up.
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
  • Pension scheme & match up to 4%.
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
  • Flexible paid time off policy.
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers.
  • If you're cycling, we've got you covered on the Cycle to Work Scheme, with secure bike storage.
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. Employees are expected to be in the office at least three days per week.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.