Engineering Division - Executive Office Technical Support - London - Associate

Engineering Division - Executive Office Technical Support - London - Associate location_on London, Greater London, England, United Kingdom

Opportunity Overview sitemap_outline CORPORATE TITLE Associate language OFFICE LOCATION(S) London assignment JOB FUNCTION Systems Engineering account_balance DIVISION Engineering Division

What We Do

At Goldman Sachs, our Engineers don't just make things - we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Technology is a fundamental driver in business. Harnessing this technology and improving productivity is vital for our Executives. Our team plays a vital role in not only handling all of the technology support for these Executives, but also to improve the technology that they are using. In this role you will interface directly with these Executives and their personal assistants. This role requires someone with great communication skills, interpersonal skills and the confidence to make fluid decisions.

Key Responsibilities

• Provide day-to-day support to the Executive Staff (C-Suite and Management Committee) for all technology needs.
• This position interfaces directly with the Executive staff and troubleshooting their issues to resolution while providing a high level of discretion and professionalism
• Working with Engineering to develop solutions for our clients
• Workplace hardware and software support including desktop, laptop, market data, IPT.
• In person and remote support as needed
• Maintaining, supporting and the installation of Work at Home technology

Key Skills

• Highly motivated and communicates very well
• Excellent client service orientation, strong analytical and interpersonal skills
• Ability to make decisions under pressure
• Ability to prioritize and elevate issues in a timely manner
• Experience working globally with multiple teams

Minimum Qualifications

• Bachelor degree in computer science related major
• 5+ years experience in Desktop Administration
• A genuine "I care" mindset and detail oriented
• Working knowledge of Windows 10, Windows 11, macOS
• Working knowledge of mobile devices iPhone, iPad, Android, Laptops
• Strong communication skills, ability to prioritize and respond to shifting deadlines

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount).

Child Care & Family Care

We offer on site child care centers that provide full-time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class leading benefits our firm has to offer.