Employment Specialist (In-Work Support)
Posted 2 hours 26 minutes ago by Trigon Recruitment
Permanent
Full Time
Other
Lancashire, Lytham St. Annes, United Kingdom, FY8 1
Job Description
In-Work Support Employment SpecialistLocation: Fylde & Wyre (Community-Based Role)Salary: £33,487 per annum + travel expenses (beyond base location)Contract: Full-time, permanentAbout the Opportunity We are seeking a passionate and proactive In-Work Support Employment Specialist to help individuals with health conditions, disabilities, or other barriers sustain and progress in employment. This is a rewarding, community-based role where you'll work directly with employees and employers, providing tailored support that enables people to thrive in the workplace, develop their careers, and achieve long-term employment success. You'll combine coaching, employer engagement, advocacy, and problem-solving skills to create positive outcomes for both individuals and businesses.Key Responsibilities Deliver Individualised In-Work Support
- Provide ongoing one-to-one support to individuals in employment, helping them overcome workplace challenges and achieve their career goals.
- Develop personalised action plans focused on job retention, wellbeing, confidence, and progression.
- Monitor progress and adapt support to meet changing needs.
- Develop and maintain effective relationships with employers across the Fylde & Wyre area.
- Promote inclusive employment practices and workplace adjustments where appropriate.
- Work collaboratively with employers to support positive employment outcomes.
- Act as a trusted advocate for individuals, ensuring they have access to the support and resources needed to succeed.
- Empower customers to build resilience, confidence, and independence in the workplace.
- Support individuals to identify training, development, and career progression opportunities.
- Identify potential barriers to sustained employment and intervene proactively.
- Signpost and refer individuals to appropriate specialist services where required.
- Work closely with internal and external stakeholders to coordinate effective support solutions.
- Keep accurate, timely, and compliant records of all customer interactions and outcomes.
- Manage a varied caseload effectively while meeting service targets and quality standards.
- Contribute to continuous service improvement and best practice.
- Excellent communication and interpersonal skills.
- A compassionate, person-centred approach.
- Strong coaching, motivational, and relationship-building abilities.
- The ability to manage a diverse caseload and prioritise effectively.
- A proactive and solution-focused mindset.
- Strong organisational and administrative skills.
- The ability to work independently across a community-based setting.
- A full UK driving licence and access to your own vehicle.
- Experience within employability, supported employment, welfare-to-work, careers guidance, or vocational rehabilitation.
- Knowledge of workplace wellbeing, disability inclusion, or reasonable adjustments.
- Understanding of benefits, health-related employment support, or vocational services.
- Experience supporting individuals with mental health conditions, disabilities, or complex barriers to employment.
- Experience of employer engagement and partnership working.