Employee Relations Co-ordinator
Posted 8 days 15 hours ago by Central London Community Healthcare NHS Trust
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Main area Employee Relations Co-ordinator Grade Band 5 Contract Bank Hours
- Part time
- Flexible working
- Other
Site 1 Norfolk Square Town Paddington, Salary £19.68 Basic pay + HCAS + 12.07% Holiday pay Salary period Hourly Closing 01/09/:59
Welcome to Central London Community Healthcare (CLCH)
At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston - as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart.
Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference.
We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired-a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace.
Together, we build a caring community where the warmth we show one another shines through in every life we touch.
Job overviewBank Employee Relations Co-ordinator
The post holder will provide independent, professional Employee Relations advice and support to managers across the Trust, including managing a defined caseload of employee relations matters.
The role will analyse ER data and trends, provide insight and recommendations to improve organisational practice, and contribute to the development of policies and ER processes in support of a Just and Fair Culture.
The post holder will operate autonomously within agreed frameworks, interpreting policy and employment legislation, and escalating only highly complex or high-risk cases.
The postholder works closely with the Employee Relations Manager, HR Business Partner Team and the wider People Division directorate to ensure efficient administrative processes and timely communication across the team.
Main duties of the jobThe Bank Employee Relations Co-ordinator role is required to provide essential operational support during the review of the Employee Relations operating model.
Whilst this work is being undertaken, there remains a business-critical need to maintain continuity and capacity across the Employee Relations function, including coordinating Job Evaluation/Consistency Checking, Policy Development/Review, Respect and Resolution processes, Employment Tribunal administration, and broader ER operational activity.
The role is pivotal in maintaining organisational resilience, ensuring critical employee relations services continue to operate effectively and efficiently, whilst allowing ER manager to focus on strategic service improvement priorities.
Monday to Friday 9am-5pm , 37.5 hrs per week
Working for our organisationWe are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Detailed job description and main responsibilitiesApplicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust's values of Accountability, Inclusion, Compassion, and Empowerment.
Person specification Education/Qualifications- Educated to degree level or equivalent experience and/or equivalent experience in HR/administrative roles.
- Knowledge of HR and ER processes and Trust policies.
- CIPD Level 3/working towards or equivalent experience.
- Knowledge of employment law
- CIPD Level 5 working towards or equivalent experience
- Previous experience in HR or administrative support roles.
- Experience in organising meetings, preparing documentation, and maintaining accurate records.
- Experience of accurate data entry into databases, spreadsheets and/or other IT Systems and business applications used in the office environment
- Experience in large HR environment.
- Strong organisational and administrative skills.
- Good verbal and written communication skills.
- Ability to manage multiple tasks and deadlines effectively.
- Excellent attention to detail and accuracy in record keeping.
- Ability to exercise judgement within policy frameworks and escape appropriately
- Competent with IT, including MS Office and HR databases and standard Keyboard Skills.
- Awareness of HR best practice.
- Experience preparing reports or dashboards
We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.
If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.
Due to high application volumes, this vacancy may close early. Please apply promptly if you meet the Person Specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date - please check your inbox regularly.
CLCH Trust does not recommend relying solely on AI when completing your application.
CLCH Commitment to Equality, Diversity, and Inclusion
CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.
As a Disability Confident employer, we pledge to:
- Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
- Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
- Challenge misconceptions about disability and foster an inclusive culture for everyone.
We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.
Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk
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