Employee Relations & HR Compliance Specialist

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet.

About the team

The Employee Relations and HR Compliance team is growing and focuses on supporting the People team, managers, and individual contributors to navigate challenging career moments while balancing compliance, empathy, and risk.

What you'll do

We are looking for an Employee Relations HR Compliance Specialist to join our team. This individual will have well-rounded HR experience and ideally expertise in employee relations.

Responsibilities

• Partner with Employee Relations Partners to manage and resolve employee inquiries, concerns, and grievances effectively and discreetly.
• Conduct thorough investigations into employee complaints and provide fair solutions in line with company policies and procedures.
• Assist in the mediation and resolution process of employee disputes, ensuring alignment with Stripe's core values and compliance frameworks.
• Lead the administration of investigation, grievance and disciplinary processes across EMEA.
• Support HR Compliance Partners in implementing and maintaining HR policies that comply with local laws across EMEA and APAC.
• Assist in conducting compliance audits and assessments related to various HR functions and recommend corrective actions.
• Keep abreast of changes in employment law and regulations across the EMEA and APAC region.
• Support the administration of regulatory compliance programs.
• Develop and facilitate training sessions for partnering teams and employees on employee relations and compliance topics.
• Create and maintain resources, tools, and documentation for knowledge-sharing on employee relations and compliance matters.
• Maintain case data through HR Acuity and Navex.
• Collaborate with Employee Relations and HR Compliance Partners to collect, analyze, and report on employee relations metrics, identifying trends and areas for improvement.
• Support the creation of regular reports and dashboards to communicate the status of employee relations initiatives and compliance efforts.
• Support reporting on people risk matters and legal requirements.
• Work closely with People Partners, Legal, Compliance, Risk and other relevant departments to ensure a cohesive approach.
• Contribute to the development and refinement of HR policies and procedures that promote a positive workplace culture and mitigate potential risks.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. Preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification (e.g., CIPD, SHRM) preferred.
• 3-5 years of experience in employee relations, HR compliance, or a related HR/Legal function, preferably within the EMEA region.
• Superior written and oral communication skills.
• Strong knowledge of EMEA employment laws and regulations, with a demonstrated ability to apply this knowledge in practical situations.
• Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion and confidentiality.
• Self-motivated with the ability to prioritize and plan in a fast-paced, high-growth environment.
• Ability to work under pressure and maintain composure and positivity while dealing with complex issues.
• Strong analytical skills and experienced decision maker who uses sound judgment.
• Ability to coach, mentor, advise, and partner with stakeholders at varying levels of seniority.
• Strong knowledge of ER, labor relations, training, and conflict resolution, including direct experience leading complex global investigations at all levels, including executive level.
• Excellent attention to detail.
• Ability to work independently and collaboratively within a team in a fast-paced environment.
• Open to travel (some travel may be required).