Empathy-Driven Customer Experience Specialist (Hybrid)

Motability Operations is hiring a Customer Experience Specialist. You'll handle important customer moments without scripts, listening to individual needs and delivering the right outcomes. You will stay calm under pressure, build trust quickly, and balance customer needs with business requirements.

We offer hybrid working up to 50% home, a 38-hour week, and a salary of £34,376 with extensive employee benefits and development opportunities.