Empathy-Driven Claims Advisor - Hybrid & Flexible Hours

Benenden Health is recruiting a Contact Centre Claims Advisor in York. The role is telephone-based, requiring empathy, listening and rapport with members. You will handle enquiries, explain available services and support, and document information in our systems.

We offer a full-time (37.5 hours) or part-time (minimum 22.5 hours) position with Monday-Friday, 9am-5pm, no weekends or bank holidays. A six-week induction starts with four weeks of classroom training and ongoing coaching.