Empathetic Guest Feedback Specialist

Alton Towers Resort is looking for a Contact Centre Feedback Advisor to manage guest feedback through various channels. In this full-time role, you'll resolve complaints with empathy while meeting key performance targets. Strong verbal and written communication skills, along with experience in customer service, are essential.

Located in Alton, Staffordshire, this position offers guaranteed hours and a variety of benefits, including a Merlin Magic Pass and discounts across attractions.