Empathetic Customer Support Specialist

Intrum in Reigate is seeking a Customer Support Representative to assist customers facing financial difficulties, providing clarity and tailored solutions with empathy. You will handle inbound and outbound calls across diverse accounts, aiming to resolve debt while ensuring compliant outcomes.

You will operate with supportive AI-assisted tools and work in a hybrid setup, starting office-based during induction and gradually transitioning to remote/hybrid patterns.