Empathetic Customer Advisor - Bereavement & POA Support

Posted 8 days 11 hours ago by EMEA3 Recruitment

Permanent
Full Time
Other
Newcastle Upon Tyne, City, United Kingdom, NE1 1
Job Description

EMEA3 Recruitment is recruiting for a Customer Support Operations role in the UK. You'll own customer cases, coordinating with internal teams, solicitors, charities and external partners to ensure compassionate, expert guidance through challenging circumstances.

Join a team delivering high-quality support in a regulated setting, handling both calls and back-office work while maintaining accuracy, empathy, and compliance. Hybrid working available after management sign-off.