Empathetic Banking Support Advisor

Honeycomb partners with a respected Northern Ireland banking organisation to hire a Customer Support Officer on a 3-6 month temporary contract based in Dunmurry. You will support customers by phone and written channels, providing clear guidance on their financial circumstances with empathy and care.

In this busy contact-centre environment, you will identify customers who may be in difficulty, deliver tailored advice, and ensure compliance with Consumer Duty and internal standards while