Emergency Call Handler - Remote & Life-Saving Support

Posted 5 days 4 hours ago by Appello Careline Limited.

Permanent
Part Time
Other
Norfolk, Norwich, United Kingdom, NR1 1
Job Description
A community-focused service provider is seeking an Emergency Call Handler in Norwich to support vulnerable clients. The role involves answering distress calls, providing reassurance, and coordinating emergency assistance as needed. Candidates should have prior call center experience and demonstrate empathy and resilience. Flexible part-time hours are offered, with 18 hours per week across a hybrid work model including remote training. A competitive salary and comprehensive employee perks are included.