EMEA CS Lead - UK Launch & Growth

A global leader in live production technology is looking for a Customer Success Manager in Southampton, UK. This new role is critical in driving customer outcomes and retention. You will manage customer relations, lead programme execution, and collaborate with various teams globally. The ideal candidate should have experience in structured customer relations management, be familiar with CRM tools like Zendesk or Salesforce, and hold a Bachelor's degree. A hybrid working policy is available, along with a competitive benefits package.