Education and Artistry Executive - Ireland

Education and Artistry Executive - Ireland

POSITION: Education and Artistry Executive

REPORTS TO: Regional Manager of Education and Artistry

LOCATION: Ireland, Field Based

ABOUT KENDO

Kendo Holdings, Inc. is a San Francisco-based beauty brand developer and wholesaler. A play on the words "can do", Kendo has become the hub of creativity and next generation beauty product development.

Kendo is owned by LVMH Moët Hennessy - Louis Vuitton, the world's largest luxury group. The Kendo house of brands presently includes: Ole Henriksen and Fenty Beauty, Fenty Skin & Fenty Hair by Rihanna. Through original development, collaborations and acquisitions, the Kendo stable of brands will always be creative, inspiring and innovative.

POSITION SUMMARY

The Kendo Brands Education and artistry executive is a hybrid role made up of customer facing in store retail sales and field-based travel with the responsibility for the execution of Kendo Brands sales and activities in store. Kendo events that bring brand DNA, storytelling and product passion for KENDO Brands to life at store level across all retail distribution. The role is predominantly based within Boots but may support our other retailers such as Sephora & SpaceNK. As a Brand Ambassador and inspirational coach, the Education and artistry executive will be instrumental in delivering our brands unique point of difference and driving KPI's by exceptional delivery of product knowledge, artistry skills, skincare techniques, service standards and selling behaviors in store supporting events and Local activities. An exciting multi-faceted role, as a brand and product expert they will be able to move seamlessly between creating activity and brand awareness and coaching and motivating the Boots BBS team; inspiring and exciting retailer employed consultants and educating and empowering customers at point of sale. The goal is to extend brand awareness, build brand love and achieve retail sales goals through engagement and storytelling and enhancing BBS Artistry skills, retail performance, productivity, and quality of work, bringing the unique DNA of Kendo to life in our market.

Partnering with the Area Manager Team, they will help identify opportunities to further promote the success of their brands through supporting events and product launches. Combining commerciality with creativity, they take responsibility for and pride in the success of their counters and the development of the teams they work with. No two days are ever the same, and the role will require travel within the UK to spread your wisdom, enthusiasm, and passion for our brands.

Job responsabilities

POSITION RESPONSIBILITIES

In Store Selling Events

• Achieving Retail Sales Targets - Driving brand KPI's and supporting sales goal achievement for store events.
• Leading In store events and marketing activities - timely reporting of sales results and achievements.
• Building strong relationships with Boots in store management and BBS team
• Supporting in store and retailer led events programme to ensure brand standards and guidelines are consistently met.
• Working with the Area Manager team to conceptualise seasonal events and masterclasses within each store.
• Coaching and inspiring Boots BBS team to increase their brand knowledge and skills and retail sales performance.
• Responsibility for the continual growth of retail sales across their specific store locations - All Kendo Brands.
• Responsibility for completion of retail and store standards reports on a weekly and monthly basis - timely reporting of any VM/merchandising /stock issue to relevant departments.

Artistry & Product Expertise

• Owning BBS instore training program
• Training of Boots BBS teams on product knowledge, artistry skills and selling behaviours, functioning as a resource and leader, providing product expertise - Face to face & Virtually - 1 on 1 and to groups.
• Supporting the creation of video content that is engaging, educational and FUN
• Supporting the Field Team with delivering inspirational in store training sessions that motivate, inspire and enhance artist's skill base.
• Supporting growth in core brand franchises and new launches across all stores combining brand vision, artistry skills and delivering key product information.
• Deliver best in class customer experience through effective service and selling techniques.

Internal

• Work within Company travel and expense budgets, following established guidelines and procedures
• Additional duties may be required, depending on skill set, market trends, and business needs
• Ability to travel 60-70% of the time.
• Maintain excellent communication with field sales partners, store management and training department through the use of paper flite, sales reports and regular updates on all event activity at store level.

Profile

POSITION REQUIREMENTS

• Passionate, Enthusiastic, and inspirational
• Strong Commercial Selling Skills
• Confident to quickly build rapport and relationships with the in-store Management teams, BBS & customers
• A confident and engaging communicator and presenter - Face to face & Virtually
• A high level of artistry attainment
• Experienced at working on and leading in store events
• Experience in delivering coaching sessions
• This role is a field-based role and will require flexibility and the ability to travel with overnight stays
• High-level attention to detail and accuracy in execution of work and tasks
• Basic computer skills
• A good understanding and awareness of all social media platforms
• The Ability to create/edit video content would be an advantage