E commerce Customer Experience Specialist

DRiV in Bradford, United Kingdom, is seeking a customer service professional to own the end-to-end order-to-shipment process for a portfolio of ecommerce customers across UK & EMEA. You will troubleshoot issues in TecCom and SAP, liaise with Team Leader, Sales Managers and other stakeholders, and ensure high levels of customer service and timely communication.

The role requires strong English communication, ERP experience, and a proactive, independent approach.