E-Commerce Customer Care Specialist (Hybrid)

Vision Express in the United Kingdom is seeking an E-commerce Customer Care Advisor, based in Ruddington, Nottingham. The role combines online order processing with multi-channel customer support to ensure a seamless click-to-delivery experience.

You will engage customers via email, phone and live chat, resolving queries with accuracy and a proactive approach, while contributing to the continuous improvement of our online shopping journey.