Dynamics 365 CE Technical Architect

Avanade Amsterdam, North Holland, Netherlands

Passionate about implementing CRM in the Dynamics 365 ecosystem? Join our team as a Solution Architect and participate in the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to address our customers' business challenges.

Responsibilities

• Design and implement the technical architecture for Dynamics 365 Customer Engagement solutions, following the best practices and standards
• Integrate Dynamics 365 Customer Engagement with other business applications, using various technologies and platforms
• Review the technical deliverables of the development team and provide feedback and guidance
• Troubleshoot and resolve any technical issues or challenges that arise during the project lifecycle
• Document the technical design and architecture, as well as any changes or enhancements
• Mentor and/or coach junior developers and architects on the team
• Support our customers in meeting their goals and performing their digital transformation

Skills and Experiences

• Analytical skills to understand complex business problems and provide effective solutions
• Consulting experience in delivering CRM projects for various industries and domains
• Technology expertise in the Dynamics 365 Customer Engagement domain, including configuration, customization, security, performance, and deployment
• Related technology skills such as .NET C# for plugins, Power Platform or Dataverse for low-code development, Azure Logic Apps or Power Automate for workflows, and Azure DevOps or GitHub for source control and CI/CD
• Good communication skills to interact with customers, stakeholders, and team members
• Ownership of the overall technical solution and relations with customer stakeholders
• Fluency in communication in English and Dutch

About You

• Passion for CRM and its Microsoft ecosystem.
• Ability to work effectively in a team in an international context.
• Proactive approach to learning and knowledge sharing.
• Place quality and customer needs at the center of your work.
• Excellent communication skills and ability to work effectively in an international environment.

Benefits

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits here.

Culture & Values Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more about the types of projects our CRM team works on and check out this info: Being a Consultant at Avanade, Geocode Records Fast, Customize Microsoft Dynamics 365 Field Service Schedule Board.

Seniority level

Mid Senior level

Employment type

Full time

Job function

Engineering and Information Technology

Industries: IT Services and IT Consulting