Dynamics 365 CE Customer Service & Omnichannel Lead

A leading recruitment agency is looking for a Dynamics 365 Customer Engagement Functional Consultant based in Burton upon Trent. This hybrid position requires proven experience in implementing Dynamics 365 CE solutions, particularly in Customer Service. The candidate should possess strong skills in Customer Service Workspace and have the ability to enhance communications through advanced integration tools like Teams Telephony. The role offers a salary of up to £65,000.