Duty Manager MONKMOOR Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Duty Manager - Monkmoor SPAR Store

Various shifts, including mornings, evenings and weekends.

Various shifts available.

Are you a dynamic and experienced Leader/Supervisor ready to help at our award winning Monkmoor SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

Company Overview

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Key Responsibilities

• Supporting the Store Manager to ensure a safe, legal and high performing store, while taking overall responsibility during duty manager shifts.
• Assisting the Store Manager to deliver all store operations, objectives and KPI's.
• Managing, coaching and supporting colleagues, developing a motivated and empowered team through a positive, engaging management style.
• Carrying out performance management/absence management as appropriate.
• Responsible for occasional opening/closing of the store, colleague safety and stock/cash security during shifts.
• Carrying out cash reconciliations, voids and refunds for till colleagues.
• Being a role model and leading the team to provide an exceptional customer experience, setting the store apart from competitors.
• Working with colleagues to promote the store by identifying and acting on opportunities to engage with and support the local community.
• Adhering to all company policies, procedures and processes.

Duty Manager Skills Required

• Previous management or supervisor experience within a food retail or similar fast paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Able to plan, organise and prioritise effectively.
• Ability to communicate and influence at all levels.
• Able to take appropriate action and make decisions.
• Committed to promoting collaborative working.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and applying learning to improve performance.

What's In It For You?

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Develop your skills and capability in a highly supportive and multi diverse culture.
• Gain hands on experience in a high volume, fast paced environment.
• Enhanced Maternity & Paternity pay packages.
• Flexible working hours opportunity.
• Excellent additional benefits package, including:
  • Early access to your pay through 'EarlyPay'.
  • 24/7 access to your payslips via HR/Payroll portal.
  • 12.5% staff discount on fresh items & 10% staff discount on ambient products in our SPAR stores (ex. alcohol & cigarettes).
  • Well being support - access to emotional support, counselling, legal and financial advice.
  • Company pension scheme.
  • Company life insurance worth 1x annual salary and 6x annual salary with Company Pension Scheme.
  • NEST pension scheme.
  • Extra holiday - purchase scheme.
  • Long service awards.

Other Requirements

• Must be willing to undergo Post Office Financial Vetting.
• Willingness to work various shifts including mornings, evenings and weekends.

Inclusive Environment

We are a Disability Confident and Committed employer dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Contract Details

Permanent

Hours: £13.25 p/h (depending on age).

Bonus scheme, company sick pay, additional holidays, company pension scheme, life cover, staff discount, long service awards, cycle to work scheme, employee volunteering opportunities.

Closing Date

2nd April 2026