Duty Manager - Multi Site

Duty Manager - Luxury Residential Health Clubs (Training Provided)

London 16-40 Hours £14.80-£15.00 per hour

Assessment Day: 28th April 2026 - London

We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!

About Us

Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host a gym with unrivalled top of the range equipment, a stunning swimming pool with a sauna/spa, an extensive group exercise programme, personal training, beauty therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.

This role is perfect for candidates with strong experience specifically within gyms, spas, hotel leisure, premium FOH, or 5 hospitality who are passionate about fitness and exceptional service.

Educated Body is recruiting multi site duty managers to support operations across luxury residential health clubs in West, East & Central London. These exclusive, residents only facilities include premium gyms, spa pools, swimming areas and high end wellness suites.

About the Role

As a Duty Manager, you'll oversee the daily operation of high end leisure facilities across multiple sites. This position blends:

• Duty Management
• Luxury customer service and hospitality
• Leisure & pool supervision
• Health & safety oversight
• Front of house professionalism

You will support premium health club spaces including:

• Modern fitness suites
• Spa pools & saunas
• Swimming pools
• Group exercise studios
• Wellness & treatment areas

Key Responsibilities Operational Leadership

• Oversee daily operations across multiple luxury sites
• Maintain exceptional 5 presentation and service standards
• Liaise with housekeeping, contractors and estate management
• Provide welcoming high end hospitality services
• Support group exercise coordination (if applicable)

Safety & Compliance

• Confidently supervise pool environments
• Complete daily checks, cleaning and equipment maintenance
• Uphold all health & safety, risk assessment and compliance processes

Customer Service

• Deliver a warm, refined resident experience at all times
• Provide a polished front of house presence
• Handle enquiries, feedback and resident requests efficiently

Skills & Experience

Experience MUST come from one of the following environments:

• Gyms / Health Clubs
• Spa or Hotel Leisure Departments
• 5 Hotels or Premium Hospitality
• Luxury Front of House, Leisure sales roles
• Fitness, wellbeing or private members club settings

Candidates will only be considered if their experience is from these environments.

Essential Requirements

• Level 2 Fitness Instructor qualification, or willingness to obtain (fully sponsored)
• Confident swimmer
• Prepared to undertake Emergency Pool Responder (EPR) training
• Strong customer service and communication skills
• Ability to work early starts (from 5:30am) and some weekends

We Also Welcome Strong Non Qualified Candidates Who Have:

• Proven 5 hospitality or high end FOH experience
• Customer facing experience from gyms, spas, or hotel leisure
• A strong interest in fitness & wellness
• Willingness to complete a fully funded Level 2 qualification

Pay & Contract

• £14.80-£15.00 per hour
• Permanent part time & full time roles (16-40 hours)
• Multi site flexibility required

Benefits

• Company pension
• Company events
• Full training provided (including sponsored qualifications)
• Opportunities for progression within luxury residential fitness

Application question(s):

• Can you work a variety of shifts including early mornings (5.30am start) and some weekends?
• Can you swim and are you prepared to take a pool responder qualification?
• Are you willing to teach some group exercise classes?
• Are you able to attend an interview / open day on 28th April in Central London?

Licence/Certification:

• Level 2 Fitness Qualification (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Most importantly, you will need all the traits that make you destined for greatness! We want future managers so you will need to be a good communicator, a good organiser, someone with resilience, someone willing to learn. If this sounds of interest, please apply today!